PRIVACY POLICY

ALICANTE GLOBAL GROUP provides services that require us to process our customers’ personal data. ALICANTE GLOBAL GROUP also collects your personal data to be able to send marketing messages to our contacts, provided that you are interested in our products and services.

 

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ALICANTE GLOBAL GROUP informs you that the data will be processed by its business group and the data officer specified herein.

 

The data will be processed by the organisation that collected it, and may also be processed by companies in the ALICANTE GLOBAL GROUP business group listed below:

 

List of companies with their Tax Numbers

 

For communication purposes, the addresses of the above companies are:

 

AVENIDA MAISONNAVE, 18, 1º – 03003 ALICANTE

 

To contact the Data Protection Officer: E-mail: corporativo@alicanteglobalgroup.com

 

PURPOSE OF THE COLLECTION AND PROCESSING OF PERSONAL DATA

 

ALICANTE GLOBAL GROUP collects your data to be able to provide you with an offer and to manage any contracts or services you purchase from us.

 

ALICANTE GLOBAL GROUP or its members may send you electronic messages containing offers, promotions and recommendations if you authorised this when providing your data, based on your explicit consent or if you are or have been a customer of ALICANTE GLOBAL GROUP.

 

Also, in some cases, we conduct surveys and statistical studies with customers.

 

TYPES OF PERSONAL DATA PROCESSED

 

‘Personal data’ means any information that can be used to identify a person. The data processed by ALICANTE GLOBAL GROUP in the context of the relationship with the data subject and for the intended purposes as follows:

-Identifying and contact information, for example, the name, telephone and email.

-Business information based on instructions received.

-The data strictly necessary to provide the service that has been purchased from ALICANTE GLOBAL GROUP.

 

WHEN DO WE COLLECT YOUR PERSONAL DATA?

 

Most, but not all of the information is collected via web forms, received in emails or when entering into contracts.

 

DISCLOSURE AND DESTINATION OF THE DATA.

 

The data subject’s data may only be communicated by ALICANTE GLOBAL GROUP for the purposes indicated. They may also be transferred to the competent authorities when required to do so by law.

 

LEGAL BASIS FOR PROCESSING PERSONAL DATA.

 

The legal basis for processing the data is the performance of a contract or your interest for similar services from ALICANTE GLOBAL GROUP if you have been the customer in the past.

 

Your explicit consent to enable us to prepare a personalised quote, if you have requested one, and your explicit consent in the absence of a previous contractual relationship.

 

DATA RETENTION PERIOD.

 

Your personal data will be kept for the time necessary to fulfil the contractual relationship, to respond to requests and applications, and so long as the data subject does not request otherwise, for the time required to comply with the legal obligations applicable to each type of data.

 

RIGHTS OF DATA SUBJECTS.

 

You have the right to access and to correct inaccuracies in your data. You have the right to delete information the use of which and treatment we no longer have a legal foundation.

 

You may oppose any processing of your data on plausible and appropriate grounds and given your personal circumstances. In such a case, ALICANTE GLOBAL GROUP will no longer process the data other than for legitimate reasons, for example, to fulfil a legal obligation or defend itself against possible claims.

 

In certain circumstances, customers and data subjects may request that we restrict and limit the way we use your data, in which case ALICANTE GLOBAL GROUP may only retain and use them for the purposes authorised by law.

 

You may request the portability of your data: The right to portability consists of giving the data a structured, electronic format for direct transfer to a different data processor. You may also receive your data and store them in such devices that you consider appropriate without the need to pass them on to other processors.

 

Data subjects may exercise their rights by sending an email to the address  corporativo@alicanteglobalgroup.com, with a photocopy of the identity document or digital certificate, indicating the grounds and the right you want to exercise.

 

If you are not satisfied with the way we use your information or with our response to the exercise of any of these rights, you can file a claim with the Spanish Data Protection Agency (www.aepd.es) or other competent bodies. However, ALICANTE GLOBAL GROUP provides you with a direct means of contacting our Data Protection Officer to address your concerns: You may send an email to corporativo@alicanteglobalgroup.com or call the 965.563.063 and ask for the Data Protection Officer.